ISO/DTS 19390

Service excellence — Implementation approach for ISO 23592

This document provides guidance for organizations on how to implement a service excellence specified on ISO 23592. This document can be used together with ISO/TS 24082 and ISO/TS 23686.

OEN:

ISO

Langue:

English

Code(s) de l'ICS:

03.080.01

Statut:

Brouillon

Date de Publication:

1969-12-30

Numéro Standard:

ISO/DTS 19390