ISO/IEC TS 19770-10:2025
This document covers the following information technology asset management (ITAM) system processes:
a)Â Â Â Â Â Â Â Â Â management system processes for the overall system of IT asset management (not described in ISO/IEC 19770-1 in detail), which are specified in this document for comprehensive coverage and consistency of explanations; these include:
—         understanding the external context and shareholder needs (7.1, 7.2 and 10.2);
—         leadership, policy and organization (10.3);
—         establishing and maintaining the management system (10.4);
—         planning and risk management (10.5);
—         support (including resources, competence, awareness, and communication – 10.6);
—         executing functional and life cycle processes (10.7);
—         performance evaluation and improvement (10.8);
b)Â Â Â Â Â Â Â Â Â functional management processes for IT assets (not described in ISO/IEC 19770-1 in detail), which are cross-cutting processes that integrate with life-cycle processes for IT assets and which are shared with most IT management system standards, though sometimes slightly differently grouped; these include:Â
—         change management (11.2; also required by ISO/IEC 19770-1);
—         data management;
—         license management;
—         security management;
—         relationship and contract management;
—         financial management;
—         service level management;
—         other risk management;
c)Â Â Â Â Â Â Â Â Â life cycle management processes for IT assets as specified in ISO/IEC 19770-1, which are grouped and named slightly differently by different methodologies; these include:
—         specification;
—         development;
—         acquisition;
—         release;
—         deployment;
—         operation;
—         retirement.
This document is applicable to all ITAM implementations. This document can be applied to all types of IT assets and by all types and sizes of organizations.
OEN:
ISO
Langue:
English
Code(s) de l'ICS:
35.080
Statut:
Publié
Date de Publication:
2025-06-15
Numéro Standard:
ISO/IEC TS 19770-10:2025