ISO 10002:2004/Cor 1:2009

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1

OEN:

ISO

Langue:

English

Code(s) de l'ICS:

03.120.10

Statut:

Annulée

Date de Publication:

2009-07-08

Numéro Standard:

ISO 10002:2004/Cor 1:2009