CAN/CSA-ISO/IEC 20000-6:18

Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems
1 Scope This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.
OEN:
CSA
Langue:
English
Code(s) de l'ICS:
03.080.99; 03.120.20; 35.020
Statut:
Norme
Date de Publication:
2018-08-31
Numéro Standard:
CAN/CSA-ISO/IEC 20000-6:18