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This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization...

This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...

This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody pellets. This part of ISO 17225 covers only non-woody pellets produced from the following raw material (see ISO 17225-1, Table...

This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody briquettes. This part of ISO 17225 covers only non-woody briquettes produced from the following raw materials (see ISO 17225-1...

The purpose of this standard is to provide a consistent calculation method to determine the heat flow through thermal bridges in buildings. The intent of this standard is to provide a means to determine the complete energy...

This IEC third edition cancels and replaces the second edition published in 2015. This edition constitutes a technical revision. This edition includes the following significant technical changes with respect to the previous...

This part of ISO 12003 specifies procedures for both the static and dynamic testing of roll-over protective structures (ROPS) front-mounted on narrow-track wheeled agricultural and forestry tractors. It defines the clearance...

IEC 60335-2-68 deals with the safety of electrical portable, non-self-propelled motor-operated spray extraction machines with or without attachments and with or without electrical heating elements, intended for commercial...

1.1 This Standard specifies the requirements for three-phase, pad-mounted distribution transformers, consisting of a transformer and a cable entrance compartment with provision for separable insulated high-voltage connectors...

1.1 Domaine Cette norme précise les prescriptions pour la planification, la conception et la maintenance de systèmes de drainage dans les limites des communautés nordiques; elle ne couvre pas le drainage hors des limites des...

1.1 Cette norme présente les exigences et méthodes d'essai qui permettent de déterminer la performance des enseignes lumineuses portatives à fiche. Note : Des renseignements généraux sur la portée et l'objectif de cette norme...

1.1 This standard applies to: a) Automatic transfer switches; b) Manual or non-automatic transfer switches; c) Closed transition transfer switches; d) Hybrid transfer switches; e) Transfer switches for fire pumps; f) Bypass...