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1.1 General This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable...

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1...

Le présent document spécifie les exigences de compétence pour les professionnels du SMSI qui dirigent ou participent à l'établissement, à la mise en œuvre, à la maintenance et à l'amélioration continue d'un ou plusieurs...

This document provides the overview of information security management systems (ISMS). It also provides terms and definitions commonly used in the ISMS family of standards. This document is applicable to all types and sizes...

Scope: CSA ISO/IEC 20000-2:20 1.1 General This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to...

This document provides guidance on managing an information security management system (ISMS) audit programme, on conducting audits, and on the competence of ISMS auditors, in addition to the guidance contained in ISO 19011...

1.1 General This Technical Report provides guidance for the application of the requirements for quality management systems contained in ISO 13485. It does not add to, or otherwise change, the requirements of ISO 13485. This...

1 Scope This International Standard provides guidance to organizations on how to establish, use and maintain energy performance indicators (EnPIs) and energy baselines (EnBs) as part of the process of measuring energy...

Le présent document spécifie les exigences relatives à l'établissement, à la mise en œuvre, à la mise à jour et à l'amélioration continue d'un système de management de la sécurité de l'information dans le contexte d'une...

This document specifies the requirements of competence for ISMS professionals leading or involved in establishing, implementing, maintaining and continually improving one or more information security management system...

Le présent document donne des recommandations relatives à la manière de déterminer, d’utiliser et d’actualiser des indicateurs de performance énergétique (IPÉ) et situations énergétiques de référence (SER) pour évaluer la...