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This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization...

This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...

1.1 General This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable...

This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody pellets. This part of ISO 17225 covers only non-woody pellets produced from the following raw material (see ISO 17225-1, Table...

This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody briquettes. This part of ISO 17225 covers only non-woody briquettes produced from the following raw materials (see ISO 17225-1...

This document defines a Petri net modeling language or technique, called high-level Petri nets, including its syntax and semantics. It provides a reference definition that can be used both within and between organizations, to...

This Standard specifies requirements for the durability and safety of vertically installed, falling-film drain water heat recovery (DWHR) units This Standard applies to DWHR units of any diameter and length and configuration...

CISPR 16-1-2 Ed. 2.1 This part of the CISPR 16 series specifies the characteristics and performance of equipment for the measurement of radio disturbance voltages and currents in the frequency range 9 kHz to 1 GHz. NOTE In...

1.1 This Standard applies to ac and dc motors with inherent overheating protection designed to be used in accordance with the Canadian Electrical Code, Part I, as follows: a) motors with a voltage rating not exceeding 600 V...

This document is one of a series of International Standards describing the parameters for identification cards as defined in the terms and definitions clause and the use of such cards for international interchange. This...

1 Scope ISO/IEC 7811 defines the characteristics for identification cards as defined in Clause 4 of this document and the use of such cards for international interchange. This document specifies requirements for a low...

1 Scope ISO/IEC 7811 defines the characteristics for identification cards as defined in Clause 3 of this document and the use of such cards for international interchange. This document specifies requirements for a high...