ISO/PRF 22371

This document provides principles and a framework on how to enhance resilience in urban areas to protect communities, people and businesses and improve people’s lives. It describes: a) how to build capacity to better manage change and disruptive events, whilst minimizing the impact on the most disadvantaged and vulnerable groups; b) the benefits of urban resilience; c) how to organize for, assess, plan, implement and continually improve urban resilience. This document is applicable to all urban contexts and governance structures and stakeholders for all identified levels of risk. It is for use by all organizations that have accountability for resilience of services in urban communities.