ISO 14785

Tourism and related services —Tourist information services — Requirements and recommendations

This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations. This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.

OEN:

ISO

Langue:

English

Code(s) de l'ICS:

03.080.30; 03.200.01

Statut:

Brouillon

Date de Publication:

1969-12-30

Numéro Standard:

ISO 14785