ISO/TS 23686:2022

Service excellence — Measuring service excellence performance

This document specifies metrics and methods of measuring service excellence performance.

OEN:

ISO

Langue:

English

Code(s) de l'ICS:

03.080.01

Statut:

Publié

Date de Publication:

2022-10-05

Numéro Standard:

ISO/TS 23686:2022