ISO/IEC 19086-3:2017

Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

OEN:

ISO

Langue:

English

Code(s) de l'ICS:

35.210

Statut:

Publié

Date de Publication:

2017-07-19

Numéro Standard:

ISO/IEC 19086-3:2017