Rechercher

This document provides the principles and guidance for a service excellence maturity model (SEMM). This document helps organizations to determine their own maturity level with regard to service excellence as defined in ISO 23592 and gives guidance for future improvements.

This document describes a method to measure ice adhesion from artificial ice on test substrates by using a centrifuge. Basic ice types are defined and test parameters for the ice removal are described to achieve reproducibility of test results for ice adhesion measurements for rotor blade coatings. This document does not intend to provide fixed test parameter to account for the diversity of…

This part of ISO 22090 specifies the construction, performance, and testing of a device employing only magnetic means as transmitting heading devices required by chapter V, SOLAS 1974 (as amended). A Transmitting Heading Device (THD) is an electronic device that provides information about the ship’s true heading. In addition to the general requirements contained in IMO Resolution A.694(17) to…

This document specifies the composition, tolerances and characteristics, i.e. mechanical, acoustic, optical and thermal properties, of folio interlayers for the manufacturing of laminated glass and laminated safety glass for use in buildings and construction works and it defines their general quality criteria. NOTE In some countries, “film” is used instead of “folio”. This document does not…

This document specifies the safety requirements and measures for multi-blade rip sawing machines with manual loading and/or unloading (defined in 3.1) capable of continuous production use, hereinafter referred to also as “machines”, designed to cut solid wood and materials with similar physical characteristics to wood. It deals with all significant hazards, hazardous situations and events as…

This document specifies general conditions, defines terms, gives practical guidelines and establishes the basic principles of the vehicle tests used in the ISO 11451 series, for determining the immunity of passenger cars and commercial vehicles to electrical disturbances from narrowband radiated electromagnetic energy, regardless of the vehicle propulsion system (e.g. spark-ignition engine,…

This document specifies general conditions, defines terms, gives practical guidelines, and establishes the basic principles of the component tests used in the other parts of the ISO 11452 series for determining the immunity of electronic components of passenger cars and commercial vehicles to electrical disturbances from narrowband radiated electromagnetic energy, regardless of the vehicle…

This document defines a taxonomy of information elements to assist AI stakeholders with identifying and addressing the needs for transparency of AI systems. The document describes the semantics of the information elements and their relevance to the various objectives of different AI stakeholders. This document uses a horizontal approach and is applicable to any kind of organization and…

This document provides normative tables of machine performance levels required (MPLr) by common function and type for earth-moving machinery (EMM) as defined in ISO 6165. These MPLr can then be mapped or applied to safety control systems (SCS) used to control or that affect the functions defined in the table. The MPLr in this document are determined through the machine control system safety…