Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizat...
This National Standard of Canada is equivalent to International Standard ISO 10003:2007.
1 Scope
This International Standard provides guidance for an organization to plan, design, develop, operate, maintain
and improve an effective and efficient dispute-resolution process for complaints that have not been resolved
by the organization. This International Standard is applicable to:
-…
Information Technology - Open Systems Interconnection - Network Service Definition
This National Standard of Canada is equivalent to International Standard ISO/IEC 8348:1996 (third edition, 1996-09-15).
1 Scope
This Recommendation / International Standard defines the OS1 Network Service in terms of:
a) the primitive actions and events of the Service;
b) the parameters associated with each primitive action and event, and the form which they take;
C) the…
Information Technology - Guidelines for the Documentation of Computer-Based Application Systems
This National Standard of Canada is equivalent to International Standard ISO/IEC 6592:2000.
1 Scope
This International Standard gives guidelines for the documentation of information systems (ISs) and is intended for use in that area.
This International Standard is applicable to the software of IS. However, some aspects of hardware, e.g. configuration of the system, are included.
This…
Powered edgers with rigid cutting means — Definitions, safety requirements and test procedures
This International Standard specifies mechanical safety requirements and test methods applicable to walk-behind
powered edgers that employ rigid cutting means with a blade tip circle not more than 305 mm in diameter, and
where the plane of the blade tip circle is designed to operate at not more than 15° from the vertical.
This International Standard applies to hand-held portable and powered…
Information technology - Telecommunications and information exchange between
systems - Synchronizati...
The international community has decided to make this standard available only in
the English language version. It has been adopted as a National Standard of
Canada on this basis.
This National Standard of Canada is equivalent to International Standard
ISO/IEC 11573:1994.
1.1 Scope
This International Standard contains requirements necessary for the
synchronization of PISNs. Timing within a…
Information Technology - Fibre Channel - Part 115: Physical Interfaces (FC-PI)
This National Standard of Canada is equivalent to International Standard ISO/IEC 14165-115:2006.
1 Scope
This part of ISO/IEC 14165 describes the physical interface portions of a high performance serial link that supports the higher Upper Level Protocols (ULPs) associated with HIPPI, IPI, SCSI, IP and others.
This International Standard incorporates features described in other…
Information Technology - Security Techniques - Methodology for IT Security Evaluation
This National Standard of Canada is equivalent to International Standard ISO/IEC 18045:2005.
1 Scope
This International Standard is a companion document to ISO/IEC 15408, Information technology - Security techniques - Evaluation criteria for IT security. This International Standard describes the minimum actions to be performed by an evaluator in order to conduct an ISO/IEC 15408 evaluation…
This National Standard of Canada is equivalent to International Standard ISo
1561-1975.
This International Standard specifies the classification of, and requirements
for, dental inlay casting wax, together with the test methods to be employed to
determine compliance with these requirements.
Note - Throughout this international standard the figures for SI units are
approximate…
Dental Rotary Instruments - Cutters, Part 1: Steel Laboratory Cutters
This National Standard of Canada is equivalent to International Standard ISo
7787/1:1984.
This part of ISO 7787 specifies the dimensional and other requirements for the
nine most commonly used steel cutters¹ which are predominantly used in the
dental laboratory.
Other characteristics of cutters, for example spiralled blades, cross-cut, are
not covered by this International Standard.…
This National Standard of Canada is equivalent to International Standard ISo
7787/2:1984.
This part of ISO 7787 specifies the dimensional and other requirements for the
eleven most commonly used carbide cutters¹ which are predominantly used in the
dental laboratory.
Other characteristics of cutters, for example spiralled blades, cross-cut, are
not covered by this International Standard…