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Le présent document fournit des recommandations relatives à la mise en application pratique de la comptabilité des flux matières (MFCA) dans une chaîne d'approvisionnement. L'essence même de la MFCA est de tracer les flux et les stocks de matières au sein d'un organisme, de quantifier ces flux matières en unités physiques (par exemple, masse, volume) et d'évaluer les coûts…

ISO 14052:2017 provides guidance for the practical implementation of material flow cost accounting (MFCA) in a supply chain. MFCA fundamentally traces the flows and stocks of materials within an organization, quantifies these material flows in physical units (e.g. mass, volume) and evaluates the costs associated with material flows and energy uses. MFCA is applicable to any organization that uses…

ISO/IEC TS 20071-25:2017 provides recommendations on the audio presentation of captions/subtitles and other on-screen text for use in all type of videos regardless of the language and technology being used to transmit and present the recorded or live video. ISO/IEC TS 20071-25:2017 applies to making captions/subtitles and other on-screen text accessible to users with various needs, including but…

ISO/IEC TS 20071-25:2017 provides recommendations on the audio presentation of captions/subtitles and other on-screen text for use in all type of videos regardless of the language and technology being used to transmit and present the recorded or live video. ISO/IEC TS 20071-25:2017 applies to making captions/subtitles and other on-screen text accessible to users with various needs, including but…

ISO 16355-2:2017 describes the non-quantitative approaches in the acquisition of voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods. It is not a management system standard. NOTE It does not provide requirements or guidelines for organizations to develop and systematically manage their…

ISO 16355-4:2017 describes the analysis of the voice of the customer (VOC) and the voice of the stakeholder (VOS). These include translation of VOC and VOS into true customer needs, prioritization of these needs, and competitive benchmarking of alternatives from the customer's perspective. This document also provides recommendations on the use of the applicable tools and methods. Users of…

ISO 16355-5:2017 describes the process of developing a solution strategy for new products. Since organizations can address their new product development process by a customer-driven or a technology-driven set of solutions, this document explains both alternatives. It provides recommendations on the use of the applicable tools and methods, offering guidance on translating the voice of the customer…

ISO/TR 16355-8:2017 describes after optimization of product design to address non-functional requirements, for example, test, produce, commercialize, deliver, support, and eventually retire a product from the market and provides guidance on the use of the applicable tools and methods. The goal is to identify and assure key processes and measures in order to satisfy and deliver value to customers…

ISO/IEC Guide 46:2017 establishes general principles for the conduct of comparative testing of products and services for the information of consumers. It does not cover anti-counterfeiting or conformity assessment.

ISO/IEC Guide 46:2017 establishes general principles for the conduct of comparative testing of products and services for the information of consumers. It does not cover anti-counterfeiting or conformity assessment.