Information technology - Learning, education and training - Collaborative technology - Collaborative...
ISO/IEC 19778-3:2008 specifies the Data Model for a collaborative group. The collaborative group Data Model composes roles which can be played by the participants of a collaborative group, declares the intended role holders (positions for playing a particular role) for each role, and (at least during the life-span of the collaborative workplace) assigns participants to these role holders. The…
Information technology — Learning, education and training — Collaborative technology — Collaborative...
ISO/IEC 19778-3:2008 specifies the Data Model for a collaborative group. The collaborative group Data Model composes roles which can be played by the participants of a collaborative group, declares the intended role holders (positions for playing a particular role) for each role, and (at least during the life-span of the collaborative workplace) assigns participants to these role holders. The…
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizat...
This National Standard of Canada is equivalent to International Standard ISO 10003:2007.
1 Scope
This International Standard provides guidance for an organization to plan, design, develop, operate, maintain
and improve an effective and efficient dispute-resolution process for complaints that have not been resolved
by the organization. This International Standard is applicable to:
-…
Development of service standards - Recommendations for addressing consumer issues
ISO/IEC Guide 76:2008 provides general guidance on the issues to be considered in standards for services. On the basis of this guidance, detailed standards can be prepared for any service. ISO/IEC Guide 76:2008 provides a checklist which can be used by consumer representatives and others participating in the process of standards development. Use of the checklist enables full consideration to be…
Development of service standards — Recommendations for addressing consumer issues
ISO/IEC Guide 76:2008 provides general guidance on the issues to be considered in standards for services. On the basis of this guidance, detailed standards can be prepared for any service. ISO/IEC Guide 76:2008 provides a checklist which can be used by consumer representatives and others participating in the process of standards development. Use of the checklist enables full consideration to be…
Industrial communication networks - Fieldbus specifications - Part 4-14: Data-link layer protocol sp...
IEC 61158-4-14:2007 specifies<br />
- procedures for the timely transfer of data and control information from one data-link user entity to a peer user entity, and among the data-link entities forming the distributed data-link service provider;<br />
- procedures for giving communications opportunities to all participating DL entities, sequentially and in a cyclic manner for…
Industrial communication networks - Fieldbus specifications - Part 4-14: Data-link layer protocol sp...
IEC 61158-4-14:2007 specifies
- procedures for the timely transfer of data and control information from one data-link user entity to a peer user entity, and among the data-link entities forming the distributed data-link service provider;
- procedures for giving communications opportunities to all participating DL entities, sequentially and in a cyclic manner for deterministic and synchronized…
Information technology - Telecommunications and information exchange between systems - Corporate tel...
ISO/IEC 17343:2007 specifies signalling interworking between QSIG and the Session Initiation Protocol (SIP) in support of basic services within a corporate telecommunication network (CN) (also known as enterprise network).
QSIG is a signalling protocol that operates between Private Integrated services Network eXchanges (PINX) within a Private Integrated Services Network (PISN). A PISN provides…
Space systems — Unmanned spacecraft operational procedures — Documentation
ISO 23041:2007 establishes standards, current guidelines and uniform procedures to minimize duplication of effort between the customer, the agency, participating nations and the emerging commercial space community. ISO 23041:2007 provides recommended practices for the development of space operations and support documentation, which should facilitate the sharing and exchange of beneficial…
Information technology — Telecommunications and information exchange between systems — Corporate tel...
ISO/IEC 17343:2007 specifies signalling interworking between QSIG and the Session Initiation Protocol (SIP) in support of basic services within a corporate telecommunication network (CN) (also known as enterprise network).
QSIG is a signalling protocol that operates between Private Integrated services Network eXchanges (PINX) within a Private Integrated Services Network (PISN). A PISN provides…
