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Service businesses exist to supply their customers with intangible benefits such as providing amenities, facilities, or advice. Perhaps to an even greater extent than physical goods, success in the service sector means understanding and meeting your customers’ expectations. But, in a fast-paced, digital world, these expecta-tions constantly change. ISO has created a practical guide on how to…

IEC 60335-2-103:2015+A1:2017+A2:2019 deals with the safety of electric drives for horizontally and vertically moving gates, doors, garage doors and windows for household and similar purposes, their rated voltage being not more than 250 V for single-phase drives and 480 V for other drives. It also covers the hazards associated with the movement of the driven part. Battery-operated drives and…

IEC 60335-2-97:2016+A1:2019 deals with the safety of electric drives for shutters, blinds and awnings, intended for household and similar purposes, their rated voltage being not more than 250 V for single-phase drives and 480 V for other drives. Battery-operated drives and other d.c. supplied drives are within the scope of this standard. Examples of equipment that can be driven are: - spring…

IEC TS 62565-4-1:2019 establishes a blank detail specification and format for listing essential optical and certain other characteristics of monodisperse luminescent nanomaterials. This document does not address mixtures or agglomerations of luminescent nanomaterials. In addition, this document enables the customer to specify requirements in a standardized manner and to verify through…

This document defines the integration of KNX protocol implementations on top of Internet protocol (IP) networks, called KNXnet/IP. It describes a standard protocol for KNX devices connected to an IP network, called KNXnet/IP devices. The IP network acts as a fast (compared to KNX twisted pair transmission speed) backbone in KNX installations.

This document specifies the minimum operational, functional and performance requirements, as well as methods of testing and the corresponding required test results, for heading control systems installed on board ships conforming to performance standards adopted by IMO Resolution MSC.64(67), Annex 3. In addition, it takes into account parts of IMO resolution A.694(17) to which IEC 60945 is…

IEC 61756-1:2019 covers general information on fibre management system interfaces. It includes the definitions and rules under which a fibre management system interface is created and it provides also criteria to identify the minimum bending radius for stored fibres. This document allows both single-mode and multimode fibre to be used. Liquid, gas or dust sealing requirements at the cable entry…

This document specifies rules for presentation of aspheric surfaces and surfaces with low order symmetry such as cylinders and toroids in the ISO 10110 series, which standardizes drawing indications for optical elements and systems. It also specifies sign conventions and coordinate systems. This document does not apply to off-axis aspheric and discontinuous surfaces such as Fresnel surfaces or…

This document gives the determination of aggregate crushing value (ACV) of aggregates. This gives a relative measure of the resistance of the aggregate crushing under the gradually applied compressive load. The method is applicable to aggregates passing a 14,0 mm test sieve and retained on a 10,0 mm test sieve. For other size fractions, a recommended method is described in Annex A. The aggregate…

This document provides general principles for the systematic evaluation of the potential and observed degradation of medical devices through the design and performance of in vitro degradation studies. Information obtained from these studies can be used in the biological evaluation described in the ISO 10993 series. This document is applicable to both materials designed to degrade in the body as…