Information technology — Service management — Part 10: Concepts and terminology
ISO/IEC TR 20000-10:2013 provides an overview of the concepts and the terminology of ISO/IEC 20000. It establishes a common framework for helping organizations to understand the purpose of all the parts of ISO/IEC 20000 and the relationships between the parts. ISO/IEC TR 20000-10:2013 is intended to become the authoritative source for definitions used in all the parts of ISO/IEC 20000. Terms…
Information technology — Procedures for achieving metadata registry content consistency — Part 5: Me...
The purpose of ISO/IEC TR 20943-5:2013 is to describe a procedure for establishing metadata crosswalks based on the ISO/IEC 11179 series, subsequently improving mapping quality between metadata.
Therefore, ISO/IEC TR 20943-5:2013 describes a metadata mapping procedure (MMP), which can maximize the interoperability among ISO/IEC 11179-based registries through achieving metadata registry content…
Information technology — Service management — Part 5: Exemplar implementation plan for ISO/IEC 20000...
ISO/IEC TR 20000-5:2013 is an exemplar implementation plan providing guidance on how to implement a service management system (SMS) to fulfil the requirements of ISO/IEC 20000-1:2011. The intended users of ISO/IEC TR 20000-5:2013 are service providers, but it can also be useful for those advising service providers on how to implement an SMS.
ISO/IEC TR 20000-5:2013 includes advice for service…
Information technology — Guidelines for the application of ISO 9001:2008 to IT service management an...
ISO/IEC TR 90006:2013 provides guidelines for the application of ISO 9001:2008 to service management for IT services. Examples provided in the guidelines are for service management of IT services.
Additionally, ISO/IEC TR 90006:2013 provides guidelines for the alignment and integration of a QMS and SMS in organizations where services are being delivered to internal or external customers. The…
Technologies de l'information — Lignes directrices pour l'application de l'ISO 9001:2...
ISO/IEC TR 90006:2013 provides guidelines for the application of ISO 9001:2008 to service management for IT services. Examples provided in the guidelines are for service management of IT services.
Because ISO/IEC 20000‑1 and ISO 9001 can be applied not only to IT services but to all services, they do not use terminology referring to IT services. Throughout this Technical Report, the terminology…
Technologies de l'information — Gestion des services — Partie 10: Concepts et terminologie
ISO/CEI TR 20000-10:2013 expose les concepts principaux de l'ISO/CEI 20000, identifie la façon dont les différentes parties viennent à l'appui de l'ISO/CEI 20000‑1:2011 et décrit les relations entre l'ISO/CEI 20000 et d'autres Normes internationales et Rapports techniques. La présente partie de l'ISO/CEI 20000 explique aussi la terminologie utilisée dans l'ISO/…
Road vehicles — Unified diagnostic services (UDS) — Part 5: Unified diagnostic services on Internet ...
ISO 14229-5:2013 references ISO 14229-1 and ISO 14229-2 and specifies the implementation requirements of a common set of unified diagnostic services (UDS) on Internet Protocol (UDSonIP).
ISO 14229-5:2013 does not include any redundant information of the documents as listed in the introduction. It focuses on additional requirements specific to the implementation of UDSonIP, and specific…
Road vehicles — Spark-plugs and their cylinder head housings — Basic characteristics and dimensions
ISO 28741:2013 specifies the main properties and dimensions of spark-plugs, including the terminals and the dimensions of their cylinder head housings, for use with spark-ignition engines.
ISO 28741:2013 does not cover screened and waterproof spark-plugs.
Systems and software engineering — Systems and software assurance — Part 1: Concepts and vocabulary
ISO/IEC 15026-1:2013 defines assurance-related terms and establishes an organized set of concepts and their relationships, thereby establishing a basis for shared understanding of the concepts and principles central to all parts of ISO/IEC 15026 across its user communities. It provides information to users of the subsequent parts of ISO/IEC 15026, including the use of each part and the combined…
Information technology - Procedures for achieving metadata registry content consistency - Part 5: Me...
The purpose of ISO/IEC TR 20943-5:2013 is to describe a procedure for establishing metadata crosswalks based on the ISO/IEC 11179 series, subsequently improving mapping quality between metadata.
Therefore, ISO/IEC TR 20943-5:2013 describes a metadata mapping procedure (MMP), which can maximize the interoperability among ISO/IEC 11179-based registries through achieving metadata registry content…
