Rechercher

This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. This document is applicable to product- and service-related codes containing...

This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization...

This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...

This IEC third edition cancels and replaces the second edition published in 2015. This edition constitutes a technical revision. This edition includes the following significant technical changes with respect to the previous...

This document specifies requirements and provides recommendations and guidance for the design, construction, transportation, installation and decommissioning of offshore structures related to the activities of the petroleum...

Cette Norme internationale traite de tous les aspects de la sécurité tels qu'électrique, thermique et mécanique. La présente partie 2-13 de la CEI 61558 est applicable aux autotransformateurs indépendants ou associés, à...

La présente partie 2 de la CEI 61558 est applicable aux transformateurs d'isolement à enroulements séparés fixes ou mobiles, monophasés ou polyphasés, à refroidissement par air, associés ou non, ayant une tension primaire...

IEC 62368-1 deals with the safety of electrical and electronic equipment within the field of audio, video, information and communication technology, and business and office machines with a rated voltage not exceeding 600 V...

This document gives guidelines for the application of quality management in projects. It is applicable to organizations working on projects of varying complexity, small or large, of short or long duration, being an individual...

Note : Le t ype d’activité d’élaboration de normes de cet avis d’intention (publié pour la première fois le 26 janvier 2021) a été mis à jour par l’OEN responsable le 9 novembre 2021. This Technical Report provides guidelines...

1 Scope This document specifies terminology, principles and a process for risk management of medical devices , including software as a medical device and in vitro diagnostic medical devices . The process described in this...

This Standard specifies requirements for establishing and maintaining an exposure control program for engineered nanomaterials in the workplace in accordance with occupational health and safety management system (OHSMS)...