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Activités relatives aux services de l'eau potable et de l'assainissement - Lignes directrices pour l'évaluation et l'amélioration du service aux usagers
This International Standard specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users' needs and expectations and how to assess...
Avis d'intention

Technologies de l'information - Techniques de...

Scope This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations which are intending to either: a) implement ISO/IEC 27001 when ISO/IEC 20000-1...
Avis d'intention

Technologies de l'information - Techniques de...

This International Standard provides the overview of information security management systems, and terms and definitions commonly used in the ISMS family of standards. This International Standard is applicable to all types and...
Avis d'intention

Technologies de l'information - Techniques de...

This International Standard describes the concepts and principles of information and communication technology (ICT) readiness for business continuity, and provides a framework of methods and processes to identify and specify...