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Activités relatives aux services de l'eau potable et de l'assainissement - Lignes directrices pour l'évaluation et l'amélioration du service aux usagers
This International Standard specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users' needs and expectations and how to assess...
Avis d'intention
Systèmes et génie logiciel - Exigences pour les...
This clause presents the scope, purpose, organization, and candidate uses of this International Standard. This International Standard supports the interest of software users in consistent, complete, accurate, and usable...
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Ingénierie des systèmes et des logiciels - Exigences...
This clause presents the scope, purpose, organization, and candidate uses of this International Standard. This International Standard supports the interest of software users in consistent, complete, accurate, and usable...
Avis d'intention
Logiciels et systèmes d'ingénierie - Outils et...
This Standard deals with the tools and methods of technical management for software products, software services, software-intensive systems (including System Architecture and excluding hardware) within a product line. The...
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Activités relatives aux services de l'eau potable...
This International Standard specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users’ needs and expectations and how to assess...
Avis d'intention
Systèmes de gestion de la qualité - Principes...
This International Standard describes the fundamental concepts, principles and vocabulary of quality management, and defines related terms, which are universally applicable to the following: organizations seeking sustained...
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Ingénierie des systèmes et du logiciel - Gestion...
This document provides guidelines for the life cycle management of systems and software, complementing the processes described in ISO/IEC/IEEE 15288 and ISO/IEC/IEEE 12207. This document: — addresses systems concepts and life...
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Technologies de l'information — Techniques de...
Scope This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations which are intending to either: implement ISO/IEC 27001 when ISO/IEC 20000-1 is...
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Technologies de l'information - Techniques de...
Scope This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations which are intending to either: a) implement ISO/IEC 27001 when ISO/IEC 20000-1...
Avis d'intention
Technologies de l'information - Techniques de...
This International Standard provides the overview of information security management systems, and terms and definitions commonly used in the ISMS family of standards. This International Standard is applicable to all types and...
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Technologies de l'information - Techniques de...
This International Standard describes the concepts and principles of information and communication technology (ICT) readiness for business continuity, and provides a framework of methods and processes to identify and specify...
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Ergonomie de l'interaction homme système Partie...
This document provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design...