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Avis d'intention
Management de la qualité — Satisfaction du client...
This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization...
Avis d'intention
Management de la qualité — Satisfaction des clients...
This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...
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Systèmes de management de la qualité - Exigences...
1.1 General This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable...
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Biocombustibles solides - Classes et spécifications...
This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody pellets. This part of ISO 17225 covers only non-woody pellets produced from the following raw material (see ISO 17225-1, Table...
Avis d'intention
Biocombustibles solides - Classes et spécifications...
This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody briquettes. This part of ISO 17225 covers only non-woody briquettes produced from the following raw materials (see ISO 17225-1...
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Technologies de l’information - Formats d’échange...
This document specifies a data interchange format that can be used for storing, recording, and transmitting digitized acoustic human voice data (speech) assumed to be from a single speaker recorded in a single session. This...
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Technologies de l'information - Formats d'échange...
(Including AMD 1) This part of ISO/IEC 19794 specifies a data interchange format for the exchange of DNA data for person identification or verification technologies that utilize human DNA. It will provide the ability for DNA...
Avis d'intention
Technologies de l'information - Formats d'échanges...
This document specifies a data interchange format that can be used for storing, recording, and transmitting digitized acoustic human voice data (speech) assumed to be from a single speaker recorded in a single session. This...
Avis d'intention
Technologies de l'information - Formats d'échange...
(Including AMD 1) For the purpose of biometric comparison, this part of ISO/IEC 19794 specifies a data interchange format for processed signature/sign behavioural data extracted from a time series, captured using devices such...
Avis d'intention
Technologies de l'information - Formats d'échange...
this edition still active This part of ISO/IEC 19794 specifies the interchange format for the exchange of pattern-based skeletal fingerprint recognition data. The data format is generic in that it can be applied and used in a...
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Technologies de l'information - Formats d'échange...
ISO/IEC 19794-8 (Including AMD 1) This part of ISO/IEC 19794 specifies the interchange format for the exchange of pattern-based skeletal fingerprint recognition data. The data format is generic in that it can be applied and...
Avis d'intention
Méthodologie de calcul du pont thermique
The purpose of this standard is to provide a consistent calculation method to determine the heat flow through thermal bridges in buildings. The intent of this standard is to provide a means to determine the complete energy...