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Avis d'intention
Inspection visuelle pour la prévente ou le préachat...
La présente norme spécifie les exigences minimales pratiques relatives à l’inspection visuelle des bâtiments résidentiels usagés en vue de la prévente ou du préachat. La norme s’applique aux maisons unifamiliales, aux jumelés...
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Robots industriels et systèmes robotiques
ISO 10218-1:2011/ISO 10218-2:2011 1. Scope Part 1 of this Standard specifies requirements and guidelines for the inherent safe design, protective measures and information for use of industrial robots. It describes basic...
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Management de la qualité — Satisfaction du client...
This document gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. This document is applicable to product- and service-related codes containing...
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Management de la qualité — Satisfaction du client...
This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization...
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Management de la qualité — Satisfaction des clients...
This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...
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Systèmes de management de la qualité - Exigences...
1.1 General This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable...
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Biocombustibles solides - Classes et spécifications...
This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody pellets. This part of ISO 17225 covers only non-woody pellets produced from the following raw material (see ISO 17225-1, Table...
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Biocombustibles solides - Classes et spécifications...
This part of ISO 17225 determines the fuel quality classes and specifications of graded non-woody briquettes. This part of ISO 17225 covers only non-woody briquettes produced from the following raw materials (see ISO 17225-1...
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Ingénierie du logiciel et des systèmes - Réseaux...
This document defines a Petri net modeling language or technique, called high-level Petri nets, including its syntax and semantics. It provides a reference definition that can be used both within and between organizations, to...
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Technologies de l'information - Interface de ...
This document addresses descriptor technology for search and retrieval applications, i.e. for visual content matching in video. Visual content matching includes matching of views of large and small objects and scenes, with...
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Technologies de l'information - Protocole de ...
This document specifies the procedural requirements to maintain specific RFID data constructs. The data constructs are associated with managing open and closed applications that utilise RFID systems which conform to the data...
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Méthodologie de calcul du pont thermique
The purpose of this standard is to provide a consistent calculation method to determine the heat flow through thermal bridges in buildings. The intent of this standard is to provide a means to determine the complete energy...