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This Standard specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish...

This Standard defines the WS-I Simple SOAP Binding Profile 1.0, consisting of a set of non-proprietary Web services specifications, along with clarifications and amendments to those specifications which promote...

Ce document spécifie l'architecture de référence des plateformes numériques des villes intelligentes (SCDP), en mettant l'accent sur la prise en charge de l'accès aux données et aux services pour les applications dans les...

This International Standard specifies the Services and Event Reports for Computer-Supported Telecommunications Applications, Phase III (CSTA). This International Standard is focused on providing application service interfaces...

La présente Norme internationale définit le profil de base WS-I 1.1 (ci-après, le profil), consistant en un ensemble de spécifications de services Web non propriétaires, ainsi que des clarifications, des améliorations, des...

This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1:2011. This part of ISO/IEC 20000 illustrates a generic, three-phased plan to...

1 Scope This part of ISO/IEC 20000 provides guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000‑1:2011. This part of ISO/IEC 20000 illustrates a generic, threephased plan...

Ce document fournit des conseils aux organisations sur la mise en œuvre d'un système de management des services (SMS). Les organisations peuvent l'utiliser pour mettre en œuvre l'intégralité du SMS afin de se conformer aux...