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Avis d'intention
Management de la qualité -- Satisfaction des ...
This International Standard provides guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement. The complaints handling...
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Éducation
Standards are vital to securing a sustainable future and Canada’s economic prosperity. To realize this potential, we educate today’s innovators, businesses and future industry leaders on the value of standardization and how to leverage its benefits...
Publications
Exigences et lignes directrices du CCN relatives...
Le présent document d’exigences et de lignes directrices fait partie d’une série de documents qui définissent les politiques et les exigences opérationnelles des programmes de base établis par le Conseil canadien des normes...
Avis d'intention
Management de la qualité — Satisfaction des clients...
This document gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement. The complaints...